Shipping & Handling
All orders are shipped within 24-48 hours. We strive for the fastest shipping time and most orders placed before 2PM PST will go out the same day.
All orders are shipped with USPS Priority Mail at a flat rate of $5.00 USD. FREE SHIPPING APPLIES TO ALL ORDERS over $50 in the USA. International shipping rates applies.
Our hours of operations are 9:00AM - 5:00 PM PST, Monday through Friday. We do not ship during the weekend and/or federal holidays.
SHIPPING (Domestic and International)
We ship to all 50 States in the USA, Puerto Rico, Guam, U.S Virgin Islands, APO and FPO addresses.
For international customers, please make sure your country's custom and importation laws DO NOT prohibit electronic cigarette products. We will not be responsible for any orders seized by authorities. In addition, we do not refund shipping cost. If an order is returned to us, we will refund based on the order cost minus the cost of shipping. If an order is seized without anyway of the order returning to us, we can not issue a refund for the order.
Please note the international shipping time will vary depending on your country. Please allow up to 45 days to receive the order. We will provide tracking upon completion of order so it will be your responsibility to check if the order is held in custom's or refused by your local law enforcement.
Because we use USPS Priority International for all our international shipments, tracking may not update once it leaves the USA. Please contact your local post office for any updates.
ALL TRACKING NUMBERS WILL BE SENT TO YOU VIA EMAIL ONCE THE ORDER HAS BEEN SHIPPED
ALL ORDERS WILL BE SHIPPED TO THE ADDRESS INPUTTED DURING CHECKOUT. PLEASE DOUBLE CHECK YOUR ADDRESS, WE WILL NOT BE AT FAULT IF THE ADDRESS IS INCORRECT. ANY INCORRECT ADDRESS ORDERS THAT ARE RETURNED WILL NEED ADDITIONAL SHIPPING FEES TO RESHIP. THERE WILL BE A $5 FLAT FEE FOR DOMESTIC AND $25 FOR INTERNATIONAL SHIPMENTS.